It
has been my pleasure to have CGL provide the majority of our freight
business, both inbound and outbound. Everyone we work with at CGL
is a consummate professional The one aspect of how CGL differs
from all other transportation companies is the way in which they
make the customer feel important.
Over 95% of
our business is less than 100 pounds and shipped via UPS or FedEx.
However, every time I call CGL they make me believe that I am
their most important customer. No matter what the particular
shipping issues and questions I have, CGL is immediately able
to provide options and answers. CGL is always the first call
I make when I move freight; sometimes they are the only call
I make.
J.B.
Shipping Manager
Ohio
|
I
wanted to take the time to extend thanks and appreciation for the
excellent support we continue to receive from CGL. Since we began
using CGL your company has consistently displayed a superior attitude,
customer focus and meticulous attention to detail; all qualities
instrumental in our combined pursuit of customer satisfaction.
We rely on the dependable service the CGL organization provides
to help us keep our schedule and satisfy our customers.
Most of our
pickups have very specific building and or customer requirements
and short time frames. CGL has consistently met or exceeded the
customer’s expectations, resulting in increased customer
satisfaction. CGL has been instrumental in helping us satisfy
a tough customer.
B.A.
Administrative Support
New Jersey
|